Last Updated: October 2026

MSSPORTSINDUSTRY aims to deliver custom sportswear safely and efficiently. Shipping and production times depend on the order requirements and delivery destination.

Order Processing

• Orders are reviewed before production begins.

• Customers may need to confirm designs, sizes, quantities, and logos.

• Production starts according to the agreed payment and order arrangements.

• Incomplete details or delayed approvals may increase processing time.

Production Time

Custom uniforms may require time for:

• Material selection and preparation.

• Pattern cutting and stitching.

• Printing, embroidery, or other customization.

• Applying team logos, names, and numbers.

• Quality checks and packaging.

Production time varies depending on the product, quantity, design complexity, and material availability. Please confirm the estimated timeline before ordering.

Shipping and Delivery

• Shipping availability depends on the destination and available courier services.

• Delivery estimates depend on the shipping method, destination, and customs procedures.

• Production time and shipping time are separate.

• Delivery estimates are not guaranteed unless expressly agreed.

• Tracking details may be provided when available.

Shipping Charges and Customs

• Shipping charges may depend on package weight, dimensions, destination, and delivery method.

• Applicable shipping charges will be communicated during the ordering process where possible.

• International orders may be subject to customs duties, import taxes, and local fees.

• Customers should check the import requirements for their destination.

Customer Responsibilities

Customers should:

• Provide a complete and accurate delivery address.

• Supply a valid contact number and recipient details.

• Review order and shipping information before confirmation.

• Respond promptly if additional delivery information is requested.

Additional charges or delays resulting from incorrect information may need to be addressed with the customer.

Delays and Delivery Problems

• Weather, customs inspections, public holidays, courier disruptions, and other unexpected events may cause delays.

• If tracking shows delivered but you have not received the parcel, contact us for assistance.

• If a product arrives damaged, incomplete, or incorrect, contact us with your order details and supporting photographs.

Contact

For shipping costs, delivery estimates, or tracking assistance, contact MSSPORTSINDUSTRY through our Contact Us page.